DYNAMICS 365

Are you struggling to find the right ERP for your Organization?
Are you worried about huge Investments for implementing an ERP solution?
Don’t you have the adequate infrastructure to host an ERP Solution?
Don’t worry…. Dynamics 365 is the right solution to all your worries….
Think Dynamics 365….Think
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What is Dynamics 365

Microsoft Dynamics 365 is the next generation of intelligent business applications in the cloud. Dynamics 365 unifies CRM and ERP capabilities by delivering new purpose-built applications to help manage specific business functions, including Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Field Service, Dynamics 365 for Project Service Automation and Dynamics 365 for Operations.

Designed to be personalized, enable greater productivity, deliver deeper insights and adapt to business needs, Dynamics 365 applications help businesses accelerate digital transformation to meet the changing needs of customers and capture the new business opportunities of tomorrow.

Dynamics 365 has two editions, Enterprise and Business editions. The Enterprise edition is optimized for 250+ employees and includes the capabilities of Dynamics CRM Online and Dynamics AX products that existed in market pre Q4CY16. The Business edition is optimized for 10-250 employees and includes Dynamics 365 for Financials (currently known as Project Madeira) at launch with future expected sales and marketing applications.

Apps available on Dynamics 365

Each application solves real problems and delivers real value. But combine them and you get the power and possibilities to transform your business.

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Dynamics 365 for Sales

Turn relationships into revenue

Sell more, faster with Dynamics 365 for Sales. It brings digital intelligence into each deal, so you can predict customer needs—and meet them with personal attention that builds relationships and revenue.

Grow your business profitably:

Use built-in digital intelligence and automated business processes to increase your revenue while controlling acquisition costs.

Sell more by staying focused

Maximize your sales team’s performance by reducing distractions and helping them focus on the priorities.

Work smarter to win faster

Close deals faster by working efficiently, collaborating, and applying contextual insights from your sales management software

 

 

Dynamics 365 for Customer Service

Earn customers for life

Offer world-class customer service that leads to loyalty. Dynamics 365 for Customer Service unifies the way people experience your business—across self-service, peer-to-peer service, and assisted service.

Create consistency and loyalty

Provide the seamless service your customers expect by meeting them where they are with the information they need, every time.

Make your agents' jobs easier

Give your agents complete information—in a single customer service software app—to make smart decisions and provide great service.

Get an adaptive engine

Respond quickly to customer and market changes within an agile, cloud-based environment that has digital intelligence built in.

 

 

Microsoft Dynamics 365 for Operations

Manufacturing

Get visibility across connected distribution, customer service, sales, and marketing systems so you can innovate your products and processes to meet rising expectations. Dynamics 365 for Operations delivers this ERP system continuity and helps you:

  • Simplify production floor management.

  • Accelerate product introductions.

  • Offer flexibility in delivery alternatives.

Retail

Give your salespeople the product and customer information they need to provide immediate, personalized service—across social media, mobile sites, stores, and other retail touch points. Dynamics 365 for Operations also helps you:

  • Deliver amazing customer experiences.

  • Move products smoothly from procurement to sale.

  • Merchandise effectively.

Finance

Get a live view of all your numbers and data analytics from Dynamics 365 for Operations. This cloud-based Microsoft ERP system provides the relevant information you need to deliver strategic, data-driven insights to key departments. This helps you:

  • Gain immediate financial insights.

  • Drive corporate strategy and growth.

  • Decrease debt through efficient collection management.

IT

Get real-time information on almost any device, at any time. Dynamics 365 for Operations simplifies and accelerates business process changes. And it’s based in the cloud, so it integrates with legacy systems and scales globally with ease. So your organization:

  • Enables rapid business transformation.

  • Cost-effectively supports the IT needs of the business.

  • Grows at its own pace.

 

 

Microsoft Dynamics 365 for Financials

Your whole business, a single system

Get a complete business and financial management solution for small and medium-sized businesses. Dynamics 365 for Financials makes ordering, selling, invoicing, and reporting easier—starting on day one.

Connect your business

Consolidate multiple systems into a single, connected application—one that pulls together your business process apps and familiar Microsoft Office tools—to save your employees time.

Make better decisions

Get a complete picture of your business—from accounting, sales, purchasing, inventory, and customer service—with reliable reports.

Start and grow easily

Get up and running quickly in the cloud, so changing financial management systems doesn’t get in the way of running your business.

 

 

Microsoft Dynamics 365 for Field Service

Master the service call

Turn service calls into a strategic advantage with Dynamics 365 for Field Service. It provides everything your teams need—from optimized scheduling to predictive maintenance

Get super-charged scheduling

Fit in more appointments a day—to make the most of your employee workloads, mileage, and more—with optimized scheduling tools.

Equip your mobile workforce

Give your technicians what they need—in native mobile apps for iOS, Android, and Windows—to offer great field service.

Profit from predictive services

Go from a traditional break-fix repair model to a more profitable, never-fail service model with built-in data collection, analysis, and alerts. 

 

 

Microsoft Dynamics 365 for Project Service Automation

Profit from your projects

Run your project-based business more productively and profitably using Dynamics 365 for Project Service Automation. It helps you successfully manage your projects—and satisfy your clients.

Create profitable relationships

Earn your customers’ long-term trust—and ongoing business—by reliably setting and meeting their expectations using intelligent tools.

Enable productive employees

Help your teams work efficiently by giving them automation technology and a complete view into their client relationships.

Innovate to grow

Rely on our innovative solution to provide the insights you need to prepare for change, stay competitive, and grow profitably.

 

 

Microsoft Dynamics 365 for Marketing

Make marketing smarter

Attract, engage, and retain customers with Microsoft Dynamics 365 for Marketing by Adobe Marketing Cloud. Make every marketing interaction intelligent to deliver more personalized content and experiences.

Know your customer

Maintain a unified customer profile for all your integrated, cross-channel marketing with Adobe Marketing Cloud.

Make it personal

Deliver campaigns that are personalized, contextual, and content-rich with Adobe Marketing Cloud.

Run campaigns to bridge divides

Orchestrate coordinated campaigns across channels—and measure ROI across the board—using Adobe Marketing Cloud.

 

Integrations with Dynamics 365

Integrates with Dynamics 365 to make your teams even more Productive

Integrates with Dynamics 365 to make your teams even more Productive

are built into Dynamics 365 to provide intelligence and Insights.

are built into Dynamics 365 to provide intelligence and Insights.

works with Dynamics 365 to help developers easily build custom add-in Apps

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our experience.

Microsoft Dynamics 365 is a cloud-based solution that integrates ERP and CRM capabilities, along with professional-grade business intelligence, marketing, and service. It gives you all the tools you need to deliver truly transformative experiences to your customers.

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MS 365 BLOG-VIDEO

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What’s new in the July 2017 update for Field Service and Project Service Automation

With the goal of continuously improving quality, performance, usability, and responding some customer feature feedbacks, we’re excited to announce that the July 2017 update for Dynamics 365 for Field Service, Dynamics 365 for Project Service Automation, Connected Field Service, Resource Scheduling Optimization solutions. Below are the new features and capabilities introduced in this update.

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