Microsoft Dynamics NAV

Microsoft Dynamics NAV (formerly Navision) is a complete enterprise resource planning (ERP) software solution for mid-sized organizations that is fast to implement, easy to configure, and simple to use. Right from the start, simplicity has guided—and continues to guide—innovations in product design, development, implementation, and usability. Microsoft Dynamics NAV has more than one million users worldwide and is available in more than 40 country versions.

With Microsoft Dynamics NAV, you can implement proven industry-specific functionality relevant to your needs—even for the most highly specialized industries and organizations. The result? A cost-effective complete ERP software solution tailored precisely to your unique requirements—one that helps your employees be more effective and your company more competitive.


Why Microsoft Dynamics NAV is right for your business


Microsoft Dynamics NAV is a business solution from Microsoft that continues to be enhanced, quick to implement, easy to use, has the power to support your business ambitions, and helps you to:







New capabilities in Microsoft Dynamics NAV include


  • In Office 365 experience: Stay connected with all the parts of your business. Dynamics NAV works seamlessly with Office 365, which means you can easily manage business interactions with your customers and vendors directly within Outlook. Navigate effortlessly between your Dynamics NAV data and your Office tools – for example, Outlook, Microsoft Bookings, or Excel. The improved compatibility enables you to easily create customers, vendors, quotes, and invoices, all without leaving Outlook.

  • Faster setup and configuration: Get up and running faster. Save time and avoid unnecessary manual tasks with the assisted setup wizard that helps you import data, set up integration with Office 365, and enjoy a simplified setup experience, with predefined setup data and limited customer interaction. Use the assisted setup feature to guide you through setup scenarios – simplifying and streamlining your tasks. For example, follow wizards to set up workflows for approvals, or set the fiscal year.


In addition, with improved support for cash management, it is easy to set up and adjust cash flow forecasting, gathering data from all relevant sources to provide you with a complete overview


  • Works natively with Dynamics CRM: Microsoft Dynamics NAV 2017 continues to streamline your Microsoft Dynamics CRM experience and enhance the process of integrating to Dynamics CRM online. Use a new wizard to guide you through the setup process, which enables seamless coupling of Dynamics CRM records with Dynamics NAV 2017 records. The Dynamics NAV Integration Solution on the CRM side is automatically deployed through the wizard. Be confident that your data is synchronised and up to date. You can keep prices and items updated in Dynamics CRM, using the mapping and synchronisation for currencies, units of measure, items, and resources – creating a Dynamics NAV price list within Dynamics CRM.

  • Cortana Intelligence: Augment your users’ experience, customise responses, and drive appropriate actions with intelligent agents. Enable your solutions to see, hear, speak, and interpret the world around you. Built-in Cortana Intelligence takes advantage of historical data and improves your insights into your predicted sales, helping you manage your stock and respond to your customers. Based on the forecast, the Sales and Inventory extension helps create replenishment requests for vendors, saving you time. You can be confident that you are working with the best predictions, because the Cortana Intelligence uses different machine learning algorithms and compares the results, returning predications with the highest quality.

  • E-everything: Make it easier for your customers to pay your invoices online by including hyperlinks to payment services, such as PayPal. Even provide PayPal Standards payment links in invoices, supporting multiple ways of accepting payments, including credit cards and PayPal accounts. You can continue to make use of optical character recognition (OCR), to help you track the items that you get in. Dynamics NAV now enables you to extract the lines of an invoice and you can visually verify the information, training the OCR system online, using the Lexmark invoice capture service.

  • Embedded Power BI: Continuing the powerful integration, you can now use embedded Power BI to easily create insightful charts and reports, and then make them available within your Dynamics NAV 2017 role centre. Keep people informed with easy-to-share reports including key performance indicators (KPIs), inventory, sales and order status. Empower users to create self-serve reports from trusted data source for faster, more informed decision-making

  • Mobile Experience: Tablet and touch-optimized user experience enabling SMB customers to access their company data and processes regardless of location or what device they choose to use. With this release, new Microsoft Dynamics NAV tablet applications are available now from the Windows, Apple, and Google app stores.

  • Enhanced user experience: Continuing the significant improvements to simplicity, productivity, and performance, Dynamics NAV 2017 enhances your experience even further. You can accomplish even more in your browser-based interface. For example, switch views to see and identify your list of records, including seeing picture thumbnails in different sizes, and use wizards to learn new concepts or simplify data entry. In the Web Client, you can also use popular shortcuts; for example, press Escape to instantly exit a page, or F5 to refresh the latest data in your browser, without fully reloading the page. Use advanced functionality by following non-intrusive, intelligent, in-application notifications, which guide you through relevant processes according to the context you are working in. These new types of notifications help even untrained users carry out advanced tasks, while the unobtrusive design does not prevent you from carrying on with your work. In addition, you can get exactly the functionality you need because partners can build attractive notifications with context-specific actions. Working with Jobs is now more straightforward, helping you manage projects more easily and get more visibility into the details. Set up jobs and enter time sheets using the new Jobs setup wizard and quickly access common tasks, new charts, and a new My Jobs list using the updated Project Manager role centre



 Make your business GST ready on Dynamics NAV


India’s biggest tax reform is now a reality. A comprehensive dual Goods and Services Tax (GST) has replaced the complex multiple indirect tax structure from 1 July 2017.

Microsoft has released GST patches to the latest versions of Dynamics NAV – Dynamics NAV 2012 R3 and Dynamics NAV 2016. If you’re still on older versions of Dynamics NAV, kindly get in touch with us to get Microsoft Dynamics NAV is GST ready.

Want to get more details about GST for NAV? Download this whitepaper by Microsoft.


NAV Licensing


Microsoft Dynamics NAV 2016 (currently available in India) licensing is designed to help small and midsize businesses, jumpstart their financial insights and distribution management and then easily extend into all functional areas.

The two license models available for Microsoft Dynamics NAV 2016 provide customers with a simplified, yet flexible, purchase experience.

The entire solution can be licensed with as little as one and as much as four core components:

The Starter Pack, the Extended Pack, the Full User and the Limited User.

Additional configuration components are also available.

With Microsoft Dynamics NAV 2016, you must license:

1) The solution functionality; and

2) Access to the solution functionality by your users


Licensing the Solution Functionality


Microsoft Dynamics NAV 2016 functionality is delivered through the Starter Pack and the Extended Pack.

The required Starter Pack gives you core financials and distribution functionality to help you:

  • Gain control and insights over your finances

  • Manage sales items and materials in a distribution environment

  • Provide licensed users a singular view of the business from virtually anywhere through a variety of devices

The optional and additive Extended Pack adds functionality that integrates core financials and distribution management capabilities with industry specific functionality extensions such as:

1) Manufacturing to support and control the manufacturing environment

2) Warehousing to manage the warehouse to support operations

3) Professional Services to manage the billable generated by consultants

4) Basic Customer Relationship Management (CRM) to manage customer and supplier relationships and offer the highest quality of service and support

Note: Licenses for additional software required to run the solution, such as Microsoft Windows Server, Microsoft SQL Server, and Microsoft SharePoint Server, are not included with the Starter Pack, the Extended Pack, or any of the access licenses. You need to license any additional software according to their applicable license terms.



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Microsoft Dynamics NAV is a quick to implement, easy-to-use solution with the power to support your growth ambition. It's part of a complete solution for business from Microsoft that helps you work and grow efficiently



Cumulative Update 24 for Microsoft Dynamics NAV 2016 has been released

The cumulative update is intended mainly for solutions that are experiencing the problems described in the Knowledge Base article linked to below. However, you are advised to always keep your solution updated with the latest cumulative update. If you are in doubt about whether this cumulative update addresses your specific problem, or if you want to confirm whether any special compatibility, installation, or download issues are associated with this cumulative update, support professionals in Customer Support Services are ready to help you. For more information

Using Microsoft Dynamics NAV on Windows, iOS, and Android

Here is some insight into Dynamics NAV’s upcoming support for Windows 10, Windows Phone 8.1, iOS, and Android.